Privacy Policy

1. Introduction

Welcome to ParentalPal. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Information We Collect

3. How We Use Your Information

• To provide and maintain our services
• To process bookings and payments
• To send booking confirmations and updates
• To communicate with you about our services
• To improve our website and services
• To comply with legal obligations
• To detect and prevent fraud

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Tutors and childcare providers to fulfill your bookings
• Payment Processors: Paystack for secure payment processing
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data. However, no method of transmission over the internet is 100% secure. We use encryption, secure servers, and regular security audits to protect your information.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us at admin@parentalpal.org

7. Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. For more information, see our Cookie Policy.

8. Children's Privacy

Our services are provided to parents and guardians for their children. We do not knowingly collect personal information directly from children under 13 without parental consent. Parents provide information about their children as part of the booking process.

9. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. When you close your account, we will delete or anonymize your data unless we are required to retain it by law.

10. International Transfers

Your information may be transferred to and maintained on computers located outside of your country where data protection laws may differ. We take appropriate safeguards to ensure your data is protected.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.

12. Contact Us

If you have any questions about this privacy policy, please contact us: